Take a look at our frequently asked questions below to learn more about what Shade & Sail has to offer. We supply, install and maintain shade structures for residential, commercial, industrial and council clients throughout Townsville and surrounds.
Do you service areas outside of Townsville?
Absolutely! We have clients from Tully down to Rockhampton, but we also travel down to the border and west to Mount Isa.
What brands do you use?
We use a wide range of leading brands including, Montec, Rainbow Shade, Serge Ferrari and Mehler.
What are your specialities?
We supply and install shade sails, waterproof sails, umbrellas and fabric structures of all sizes. We also provide maintenance to existing structures.
How do I clean shade fabric?
Take a sponge or soft cloth combined with mild detergent and gently clean the area. Then, rinse it and allow it to dry completely. Don’t put the shade in a machine washer or dryer.
What fabric is best for my shade sail?
It depends on the application. Dark fabrics work well for reducing glare while lighter-coloured fabrics keep heat to a minimum. It’s best to contact us for a proposal so we can evaluate your needs.
What are the various UV block options?
Most fabrics come with 80%, 90% and 95% protection. PVC fabrics come in 80% and 92% UV blocks. To determine what you need, it’s best to meet with one of our experts.
service from Michael and all the team at Shade and Sail from quotation through
to completion of the works with quality products used at all times. They are
always happy to work around the very specific time constraints and working conditions
within a school environment. Excellent customer service and superb after sales
care from everyone involved.”
- Services & Infrastructure Manager
have been using Shade and Sail for close to 10 years now and Mick & the
team have always gone out of their way to accommodate our needs and no job has
ever been too difficult. Every job the boys have done has been done to an
impeccable standard and we look forward to using the business for many years to
Bar & Grill
and Sail are a great company to deal with. They have provided us with a number
of brand new sails, and not only are their products great and competitively
priced, their customer service is outstanding as well. Mick has always
been prompt, and accommodating to our school's needs. I would not hesitate in
recommending Shade and Sail to others.”
– Southern Cross Catholic College
new shade sail looks great! There have been several positive comments from
staff and students today.”
for getting the sail installed. It looks fantastic and we are happy with how it
turned out, and with your handling of the job. The sail provides the
shade we wanted, with the benefit of added privacy to our pool area.
would be happy to recommend Shade & Sail to our friends etc.”
Childsplay Landscape & Design have worked with Michael from Shade and Sail
over the last six years on projects within the Childcare and Education Sector.
We have always
been impressed by Michael’s Professionalism and eye for detail when it comes to
quoting and installing his products. Due to this, we have many times used
Michael on projects in South East Queensland and as always are extremely happy
with his workmanship and professionalism.
We would highly
recommend Shade and Sail, for any project you have and are happy to share our
experience with any prospective client.”